FREQUENTLY ASKED QUESTIONS
FAQ
What is La Vie Mindful?
La Vie Mindful is a wellness platform developed by Bernice Parent and offering a selection of meditation, yoga, and mindfulness videos. Each resource is designed to help cultivate serenity, focus, and mental balance to better navigate everyday life.
How does it work?
The Digital Studio (or online store) allows the purchase of yoga and meditation videos. Once a purchase is made, the videos become available in the “My Videos” section of your account. They can be accessed at any time by logging in to your account. When you purchase one or many videos for the first time, you receive an email that invites you to set your account’s password.
In which languages are the videos available?
The videos are available in either French or English. The language of each video is clearly indicated in the product description. The site is bilingual, and the language can be switched using the language selector in the menu.
How can I access my videos after purchase?
Once the order is confirmed, your videos will be accessible in the “My Videos” section after logging in. The videos can be watched as often as desired, at any time. If the password is forgotten, there is a reset option on the login page.
What payment methods are accepted?
Payments are processed securely via Stripe, a trusted and secure payment platform. Major credit cards are accepted. Stripe uses advanced encryption technologies to protect sensitive information. More details on Stripe’s security can be found in their privacy policy.
How can I contact customer support?
For any questions or issues, simply fill out the contact form. Each inquiry will be handled with care.
How can I change the site language?
The site offers the option to switch languages using the selector in the top menu. Both French and English versions are available, allowing for easy navigation based on language preference.
What if there is a problem or I am not satisfied with my purchase?
If an issue arises or you are not satisfied with your purchase, contact support via the contact form. Each case will be reviewed, and solutions, including refunds, may be offered.
How can I delete my account?
To delete an account, a request must be submitted through the contact form. Once deleted, access to videos and orders will be permanently lost.
What services does Bernice offer?
Bernice offers a variety of mindfulness programs, yoga classes, a book club, retreats, as well as workshops and conferences. To learn more or to sign up, feel free to use the contact form.
Why is an account needed to purchase videos?
Creating an account ensures that purchased videos are stored securely and easily accessible after purchase, whenever you want. It also helps manage orders, videos and personal information securely.
Is yoga suitable for everyone?
Yoga is for everyone, but it’s important to assess your readiness before participating in an online class. If you have any injuries or health conditions, it’s best to consult a doctor beforehand. Pregnant individuals should only follow practices recommended for their condition.
Are there any risks associated with following the yoga videos online?
Les vidéos de yoga proposées visent à être sécuritaires et accessibles, mais il incombe à chacun de respecter ses propres limites physiques. Il est préférable de progresser lentement plutôt que de se forcer dans une posture. La Vie Mindful ne remplace pas un avis médical, et il est recommandé de consulter un médecin avant de commencer tout nouveau programme d’exercice.
A moment of gratitude:
Thank you for considering sharing the Yoga and Mindfulness practices with me by purchasing a video or a series of videos.
I would like to offer my profound and deepest gratitude to all of my participants who have supported me in my Yoga and Mindfulness path, I appreciate that you are in my life and on this journey with me.
I would also like to acknowledge a dear friend, Lynne Champagne, for the translation and revisions.
Thank you to the Henteleff Park Foundation for allowing me to record my videos in a beautiful and peaceful environment.
Thank you to Sara Barnabe for designing my new bilingual website and for sticking by my side as the project evolved.
I am also grateful to Andréanne Dandeneau owner of Anne Mulaire Designs, for assisting me with finding comfortable bamboo, local clothing to wear. I encourage you to check her website and offer yourself a piece of locally manufactured clothing.
Finally, a special thanks to Louis Paquin, Micheline Arbez and her team at Productions Rivard for all of their efforts and patience with me during the filming of these videos.